8 stages of good employee offboarding

This means that productivity is the quotient of output (goods or services) and labor input. Using this formula, you can also count the individual rate per employee.



The selection of appropriate KPIs depends on the model and structure of the industry. Assign each gauge a numerical value that will directly enable analysis of the result obtained.



Sample KPIs

Customer service employee – the number of complaints B2B Email List accepted, the number of acquired new customers,

Call center employee – number of calls, average call time,

Salesman – average receipt, sales of high-margin goods/services,

Mechanic – number of cars repaired, average repair time,

Seamstress – the number of garments sewn,

Bank employee – the number of loans granted, the speed of customer service.







Monitoring and evaluation of indicators

Defining appropriate performance indicators is only the first stage of the study, the next steps are related to monitoring and evaluating them. A helpful tool for monitoring performance is a computer program for employee performance management, which allows reporting by each employee. In addition, we can link the results obtained can to the amount of compensation.



The main purpose of monitoring KPIs is to assess the effectiveness of planning. In the event that employees do not achieve the set goals, it is necessary to evaluate the incentive system, the reality of the set goals, unforeseen events (sick leave, downtime).8 stages of good employee offboarding